Tenancy Administrator – Build to Rent
Meet Our Recruiter
About Profile
An ambitious and highly capable Tenancy Administrator currently working within a large-scale residential portfolio, managing multiple buildings and supporting high-volume tenancy operations. With strong experience in Right to Rent compliance, tenancy progression, and customer escalations, this candidate is now seeking a new opportunity where they can continue to develop and specialise further within the compliance and tenancy management space.
Recognised for their attention to detail, proactive approach, and ability to support both operational and compliance functions, they are looking to join a business that can offer clear progression and ongoing development.
Current Role Snapshot
- Responsible for tenancy administration across 5 residential blocks within a busy portfolio
- Preparing tenancy agreements, addendums, and legal documentation
- Managing Right to Rent checks and ensuring full compliance across all tenancies
- Handling escalated complaints and resolving complex tenant queries professionally
- Supporting onboarding and training of new team members
- Assisting with tenancy file sign-off processes and compliance checks
- Liaising with internal departments including accounts and property management
Key Achievements & Experience
- Progressed within current company due to strong performance and reliability
- Played a key role in onboarding and training new team members
- Became a go-to contact for internal systems and process queries
- Contributed to maintaining high occupancy levels across a multi-building portfolio
- Experience working closely with local authorities and external stakeholders
Earlier Career
Brings a well-rounded background including:
- Property administration and project coordination within residential developments
- Experience managing tenancy documentation and tenant relationships from an early stage
- Strong exposure to compliance, documentation, and high-volume administrative processes
Key Skills
- Tenancy Administration & Progression
- Right to Rent Compliance
- Lettings Administration
- Customer Service & Complaint Resolution
- Training & Team Support
- Property Systems (Yardi, Qube)
- Strong organisational and documentation skills
What They’re Looking For
- A role offering clear progression within tenancy/compliance
- A supportive team environment where development is encouraged
- Opportunity to deepen expertise in Right to Rent and regulatory compliance
Why Consider This Candidate?
A highly driven and dependable tenancy professional who combines strong compliance knowledge with excellent customer handling skills. Already trusted with responsibility across multiple buildings, they are now ready to take the next step in a business that will invest in their long-term career.