Head of Property Management | Senior Property Management Professional

An accomplished and highly experienced Property Management professional with over 20 years in the property industry, bringing a wealth of operational, leadership and compliance expertise across residential portfolios of varying sizes.

Currently operating at Head of Property Management level, this candidate combines strong technical knowledge with a calm, solutions-focused leadership style and a genuine commitment to delivering exceptional service to landlords and tenants alike.

Career Snapshot

• Over 20 years’ experience in residential property management

• Managed portfolios ranging from 60 to 350 properties

• Head of Property Management overseeing a portfolio of 140 properties

• Extensive experience handling deposits, rent arrears and insurance claims

• Strong background in team leadership, staff oversight and contractor coordination

• Experienced in tenancy renewals, compliance processes and pre-tenancy coordination

• Skilled in stakeholder communication across landlords, tenants and contractors

Leadership & Operational Strengths

• Leads maintenance meetings and oversees team performance

• Approves tenancy agreements and move-in documentation

• Coordinates deposit rebuttals and formal disputes

• Manages complex insurance claims and compliance matters

• Highly organised with exceptional attention to detail

• Strong soft sales and negotiation skills

• Confident working independently and as part of a team

Extensive experience managing large-scale portfolios, producing landlord reports and rent statements, coordinating renewals and overseeing full tenancy lifecycles from check-in to check-out.

Systems & Technical Knowledge

Proficient in a wide range of industry systems including:

Fixflo | Rentman | Helpspot | Arthur | HomeLet | Goodlord | TDS | MyDeposits
Microsoft Office 365 | Google Suite | Teams | Zoom

Qualifications

• Dip RLM MARLA – Residential Letting & Management

• Advanced Course in Property Management

• HND in Retail Management

What They Are Looking For

Seeking a Senior Property Manager or Head of Property Management position within a reputable independent or established firm where they can:

• Lead and develop a property management team

• Drive operational efficiency

• Deliver exceptional landlord and tenant retention

• Contribute strategically to business growth

📍 Based in Kent

If you are looking for a highly experienced, steady and commercially aware property management professional to strengthen your team, please get in touch for further details.