Property Manager - Residential

An experienced and highly organised Residential Property Manager with over a decade of experience managing high-volume residential portfolios within both managing agent and landlord-led environments. This candidate offers strong technical knowledge of residential property legislation, compliance, and tenancy management, combined with a calm, customer-focused approach to landlords and tenants alike.

Highly adept at managing the full tenancy lifecycle, from move-in through to check-out, they are known for reducing void periods, maintaining compliance, and delivering a consistently high level of service in fast-paced residential settings.

Core Residential Property Management Expertise

• End-to-end residential property management

• Managing large residential portfolios (175+ units)

• Full tenancy lifecycle management (move-in to check-out)

• UK residential legislation and compliance expertise

• Rent reviews and statutory notices (Section 13, 8 & 21)

• HMO and selective licensing

• Void management and minimising downtime

• Contractor instruction, cost control, and works oversight

• Handling insurance claims and reactive maintenance

• Tenant relations, dispute resolution, and arrears support

• Landlord reporting and relationship management

Systems & Technology

Highly competent using a wide range of residential property management platforms, including:

Reapit | Fixflo | Qube | Yardi | Quooda | Maintenance IQ | Property inspection apps | Microsoft Word, Excel, Teams & PowerPoint

Residential Experience Highlights

Senior Residential Property Management – London Portfolios

• Managed multi-unit residential buildings and large property portfolios across London

• Acted as the main point of contact for tenants, delivering clear, professional communication

• Ensured all properties remained fully compliant, including Gas Safety, EPCs, EICRs, HMOs, fire safety, and licensing

• Conducted regular property inspections and coordinated remedial works

• Served statutory notices in line with current legislation

• Liaised closely with contractors, facilities teams, and compliance specialists

• Maintained accurate property records and compliance trackers

High-Volume Estate Agency Property Management

• Solely managed 175+ residential properties

• Produced and renewed tenancy agreements using DocuSign

• Registered and managed tenant deposits

• Coordinated maintenance via Fixflo and contractor networks

• Completed check-in, inspections, and check-out reports

• Represented landlords at court for rent arrears and anti-social behaviour cases

• Delivered a consistently high standard of landlord and tenant service

Landlord-Led Residential Portfolio Management

• Managed multiple residential buildings with a strong focus on compliance, NOI, and yield

• Reduced void periods through efficient turnaround management

• Coordinated move-outs, refurbishment works, and re-lets

• Ensured all appliances, safety documentation, and property standards were met prior to move-in

• Worked cross-functionally with lettings, renewals, credit control, and finance teams

Personal Attributes

• Calm and professional under pressure

• Exceptionally organised with strong attention to detail

• Confident decision-maker with a solutions-led mindset

• Strong communicator with landlords, tenants, and contractors

• Proactive, reliable, and compliance-focused

A highly capable and reliable professional who would be a valuable addition to any property business seeking a knowledgeable, detail-driven, and proactive property manager.