Head of Property Management

People 4 Property is recruiting a Head of Property Management for a property company based in Cobham. Managing approximately 115 residential properties, you will oversee day-to-day property management, maintenance and refurbishment projects, while delivering excellent service to landlords and tenants.

Reporting to the Finance & Operations Director, this is a hands-on role offering autonomy and the opportunity to help improve property management procedures and service standards.

The Role

• Take responsibility for the day-to-day management of approximately 115 residential properties.

• Act as the main contact for landlords, tenants and contractors, providing proactive communication and practical advice.

• Coordinate reactive and planned maintenance, obtaining quotations and landlord authorisation.

• Instruct contractors and oversee works, ensuring satisfactory completion within agreed timescales.

• Undertake routine property inspections, prepare reports and arrange follow-up works.

• Manage tenancy check-outs, review inventories, assess dilapidations and negotiate deposit deductions.

• Arrange cleaning, repairs and preparation of properties between tenancies.

• Oversee refurbishment projects, including preparing scopes of work, agreeing budgets and monitoring progress and expenditure.

• Work closely with the Lettings Compliance Consultant to address property safety and compliance requirements.

• Check contractor invoices and assist the finance team with rent arrears matters where required.

• Resolve escalated issues and complaints, support landlord retention and maintain accurate property records.

About You

• Proven residential property management experience, ideally with responsibility for managing a substantial portfolio independently.

• Strong knowledge of residential lettings legislation and property compliance.

• Experience managing maintenance, contractors, inspections and tenancy check-outs.

• Excellent organisational, communication and problem-solving skills.

• A proactive approach, commercial awareness and the confidence to work autonomously.

• A full UK driving licence.

An ARLA Propertymark qualification or equivalent, experience overseeing refurbishment projects and knowledge of tenancy deposit disputes would be advantageous.

Salary & Benefits

• Salary to be confirmed.

• Ownership of an established portfolio of approximately 115 managed properties.

• Support from lettings, compliance and finance colleagues.

• Out-of-hours emergencies handled by designated contractors.

Working Hours

Working days and hours to be confirmed.

Based in Cobham, with regular travel across Cobham, Claygate and Hinchley Wood.

Apply Today

For more information, apply with your CV or contact Hanya at People 4 Property for a confidential conversation.

Referral

Know someone who could be a great fit? Refer them to People 4 Property and you could receive £300 in vouchers, subject to the referral scheme’s terms.

Response Time

We review every application. If your experience matches the requirements, we will contact you to discuss the opportunity.

Data Protection

Your personal information will be handled in accordance with our Privacy Policy and used for recruitment purposes.

Confidentiality

All applications and enquiries will be treated confidentially.

Please Note

Applicants must have the right to work in the UK. The responsibilities outlined are not exhaustive and may reasonably vary according to the needs of the business.